Are you curious to find out your customers’ opinion of your products and services? Would you like to know what customers think about the delivery of products, your contactability and service so that you can tailor your provision of services even more effectively to your customers' wishes? Are you keen to find out your employees’ opinions on your internal communication? Or would you like feedback on a possible change?
The online survey module helps you to obtain answers to all of these questions. Using this module you can create questionnaires easily yourself and invite people to complete them. They can also be completed anonymously, of course.
The standard survey module from Negeso enables you to:
draw up a questionnaire on a webpage created in your corporate identity (address, logo, background colour);
compose questions yourself, with no restriction on the number of questions;
select different answer options: open answer field, multiple choice (e.g. radio buttons, dropdown boxes, checkboxes etc.);
add introductory and concluding comments to the questionnaire;
determine yourself when you make the survey visible (set publication and expiry date);
determine the font, size and colour yourself;
view the results of the survey online;
export the results of the survey for comprehensive analysis.
An overview of the benefits:
Greater insight into opinions, needs and ideas of your target group(s).
Your target group feels particularly valued, as you are devoting attention to them by showing an interest in their opinions and needs.
Speed and convenience, as you can compile questionnaires easily yourself and publish them directly.
Extremely user-friendly.
Lower costs than the traditional method.
Higher response compared to paper surveys.
The questionnaire can be used for the compulsory quality surveys within the framework of ISO or other quality certifications.
In addition to the many standard functionalities, you can enhance the online survey module, either straight away or in the future, with the following functionalities, which can be purchased separately:
create and publish several surveys (2 surveys as standard, of which 1 is active);
incorporate your questionnaire (incl. layout) fully into your own website by means of an I-frame solution;
registered participation in questionnaires on the basis of log-in names and passwords;
‘mail to a friend’ functionality.
Other functionalities are, of course, always possible in consultation. Would you like to find out more or do you have any questions? Please do not hesitate to get in touch via our contact form or call one of our web consultants on +31 (0)30 609 59 59. You can also view our online demo.
Are you curious to find out your customers’ opinion of your products and services? Would you like to know what customers think about the delivery of products, your contactability and service so that you can tailor your provision of services even more effectively to your customers' wishes? Are you keen to find out your employees’ opinions on your internal communication? Or would you like feedback on a possible change? 
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